Enterprise AI for Utilities
C3 AI Applications for Utilities
The C3 AI Platform and the set of AI Applications for utilities enable business operators to rapidly address the business problem at hand. Built with a model-driven architecture, the C3 AI Platform enables organizations to develop custom enterprise AI applications 25 times faster than alternative methods, with 95% less code to write, test, and maintain. Each pre-built AI Application has been proven at-scale in utility operations and provides a way to rapidly deliver substantial value to your business.
Industry Problem
Utility plant operators lack the ability to effectively understand asset risk and prioritize maintenance activity and expenditures. This can lead to significant unplanned downtime, cause catastrophic failure leading to community safety risks, and cost companies millions in expense and lost production capacity.
C3 AI Solutions
- Reduce or eliminate unplanned failures through AI-based early identification and prioritization of high-risk conditions
- Maximize asset life and reduce replacement costs by avoiding catastrophic failure
- Improve maintenance planning and reduce maintenance cost by scheduling maintenance based on unit or facility condition
- Enable asset-level diagnostics and projections
Industry Problem
Managing the full life cycle of energy and environmental sustainable management – from data integration to analysis and opportunity identification, through mitigation project execution, and, finally, to reporting and continuous improvement is critical for Utilities. Energy waste, unanticipated demand combined with climate change responsibility can lead to high costs and be a drag on profitability.
C3 AI Solutions
- Reduce energy expenditures using predictive analytics to identify high-value savings opportunities
- Forecast consumption and predict peak demand events with tailored machine learning algorithms that provide high degrees of accuracy
- Monitor asset health and equipment efficiency in real time to improve system reliability and manage costs
- Achieve sustainability goals with tailored carbon-reduction insights, AI-powered measurement & verification, and streamlined financial and carbon emissions reporting
Industry Problem
As utilities and energy suppliers replace legacy meters with advanced meters, deploy new smart meters, or seek to optimize existing meter networks, they need efficient and end-to-end processes. Electricity providers require the capability to track progress and issues during smart meter installation, provide visibility into real-time smart meter operation and performance to improve reliability, enable targeted issue resolution, and increase billing accuracy.
C3 AI Solutions
- Identify AMI and AMR deployment issues, diagnose the source of meter malfunction, optimize field service, and forecast future deployment progress.
- Ensure AMI asset installation information is correct and consistent across utility data systems (AMI head-end, customer information, meter data management, workforce management, billing, asset management, and GIS).
- Identify the root cause of failures; provide recommendations for solutions resolving the root cause and any related issues.
- Receive alerts of real-time critical events from AMI network assets, including faults, communication bottlenecks, voltage discrepancies, and security breaches.
Industry Problem
Traditional general-purpose CRM applications are no longer sufficient to address the dynamics of today’s fast-moving global markets and the mandates of digital transformation. A new AI-first CRM is required to increase the success of new product and service offerings, increase distributed energy usage, improve customer service and satisfaction, and increase efficiency of power grid operations.
C3 AI Solutions
- Accurately forecast revenue with AI in order to support regulatory and capital planning that supports meeting customer needs, optimizing rates, and operating at the lowest cost to serve
- Generate accurate demand/load and price forecasts, while supporting end-to-end operations, balancing generation, validating production plans, and planning expansion projects
- Customer Churn Management
- Next-best offer
Industry Problem
Businesses are consistently challenged with instances of non-technical revenue loss or operational loss due to physical breaches, fraudulent payments, or stolen IP. In the utility industry alone, $20–$60 billion in energy is lost to power theft globally each year. Without an aggregate view of all available customer and internal data coupled with device telemetry, firms struggle to effectively and accurately identify cases of theft or breach, rectify issues or unsafe conditions, and safeguard revenue.
C3 AI Solutions
- Access a summary of the work queue, operational performance, prioritized cases, and geospatial view of occurrences of theft or other loss
- Detect physical and informational breaches; correlate unusual customer patterns with device diagnostics and operations
- Identify and prioritize high-value and high-likelihood cases with increasing precision based on historical confirmed instances of theft or other loss
- Monitor and analyze identified cases, investigations in the field, and completed investigations, and review results
Want to build a custom application?
In addition to the pre-built SaaS applications offered by C3 AI, utilities can also license the C3 AI Platform to build their own custom AI-enabled applications. The C3 AI Platform is a purpose-built platform for developing, deploying, and operating Enterprise AI applications that address company-specific use cases. It offers a cohesive, low-code/no-code development environment with a complete and comprehensive set of tools and services to unify enterprise and extraprise data, build/deploy AI/ML models, and rapidly develop custom applications.
